At 91pkr, your personal data is handled with the same care we bring to every deposit and withdrawal on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored, and what rights you hold as a registered player at 91pkr.net.
A quick overview of the principles that guide our data handling. The full binding policy follows below — please read it completely.
All data transmitted between your device and 91pkr is protected using TLS encryption. Stored sensitive data including payment details and identity documents is encrypted at rest using industry-standard AES-256 protocols.
91pkr collects only the personal data strictly necessary to operate your account, process EasyPaisa and JazzCash transactions, verify your identity for KYC compliance, and fulfil our licence obligations. No surplus data is retained.
Your personal data is never sold, rented, or traded to third parties for commercial purposes. Data is shared with service providers only to the minimum extent required to deliver the 91pkr platform experience.
All data processing activities at 91pkr are conducted in compliance with the requirements of our international gaming licence. We maintain internal data protection policies reviewed regularly by our compliance team.
You have the right to access, correct, and request deletion of your personal data held by 91pkr. All such requests are handled by our dedicated data support team within a reasonable response timeframe.
Marketing communications from 91pkr are entirely opt-in. If you no longer wish to receive promotional emails or SMS notifications, you can withdraw consent at any time via your account settings or by contacting support.
91pkr ("the Operator", "we", "us") operates the online gaming platform accessible at 91pkr.net. 91pkr is an internationally licensed online gaming operator offering sports betting, live casino, slot games, crash games, and other gaming products to players in eligible markets.
For the purposes of this Privacy Policy, 91pkr acts as the data controller in respect of the personal data you provide when registering and using the platform. This means that 91pkr determines the purposes and means by which your personal data is processed, and is responsible for ensuring that processing is carried out lawfully and in accordance with this policy.
91pkr operates under an international gaming licence. Full licence details are available on our About Us page. Our data protection practices are aligned with the requirements of that licence and with internationally recognised data protection standards.
91pkr collects personal data that is necessary and proportionate to the delivery of our gaming platform, payment processing services, and regulatory compliance obligations. The categories of personal data we collect include:
When you create a 91pkr account, we collect your full legal name, date of birth, email address, mobile phone number, residential address, nationality, and a username of your choice. This information is required to create and manage your account, verify your eligibility to play (21+ requirement), and comply with our KYC obligations.
To process withdrawals and comply with our licence obligations, we collect copies of government-issued identity documents such as your Pakistani CNIC (Computerised National Identity Card), passport, or equivalent. We may also collect proof of address and proof of ownership of your payment method (EasyPaisa account, JazzCash account, or bank account details for HBL, UBL, or Meezan Bank).
We collect records of all deposits and withdrawals processed through your 91pkr account, including transaction amounts in PKR, timestamps, payment method identifiers, and transaction reference numbers. We do not store full debit card numbers or full bank account numbers; only the minimum identifiers required to reconcile transactions.
We maintain records of your gameplay activity on 91pkr, including game sessions, wagers placed, results, bonus usage, and account balance history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
When you access 91pkr.net, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URL. This data helps us maintain platform security, detect fraudulent access, and improve the user experience.
If you contact 91pkr support via live chat or email, we retain records of those communications including the content of your messages, timestamps, and the outcomes of any support interactions. This data is used for quality assurance, dispute resolution, and staff training purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, email, phone, address | Account creation, age verification |
| KYC Documents | CNIC, passport, proof of address | Identity verification, AML compliance |
| Financial Data | Transaction amounts, EasyPaisa/JazzCash refs | Payment processing, fraud prevention |
| Gaming Activity | Bets, results, session history, balance | Account management, responsible gaming |
| Technical Data | IP address, device type, browser | Security, fraud detection, UX improvement |
| Communications | Live chat logs, support emails | Support quality, dispute resolution |
91pkr collects personal data through the following channels:
91pkr processes your personal data for the following specific purposes:
To create, maintain, and administer your 91pkr player account — including processing login requests, managing your account balance, applying bonus credits, and enforcing responsible gaming limits you have set.
To process deposits and withdrawals via EasyPaisa, JazzCash, and bank transfer channels. Your financial data is used to match incoming payments to your account and to route outgoing withdrawals to the correct verified payment method.
To verify your identity, confirm your age (21+ requirement), and comply with the anti-money laundering and know-your-customer obligations imposed by our international gaming licence. This processing is legally required and cannot be waived.
To detect, investigate, and prevent fraudulent activity, multiple account registrations, unauthorised access, and other security threats. Technical data including IP addresses and device fingerprints plays a key role in this processing.
To handle your support requests via live chat and email, resolve disputes, and maintain quality records of support interactions for training and improvement purposes.
To monitor gameplay patterns for signs of problem gambling behaviour, enforce deposit and loss limits you have set, implement cooling-off periods and self-exclusion requests, and comply with responsible gaming obligations under our licence.
Where you have given explicit consent during registration or at any subsequent point, to send you promotional offers, bonus notifications, and news about 91pkr via email or SMS. You can withdraw this consent at any time.
To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and to exercise or defend legal claims in connection with your account or any dispute.
91pkr processes your personal data on the following legal grounds, depending on the specific processing activity:
91pkr does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data with third parties only in the following limited circumstances:
Your name, mobile number, and transaction details are shared with EasyPaisa, JazzCash, HBL, UBL, and Meezan Bank solely to the extent necessary to process your deposit or withdrawal transaction. These providers are bound by their own data protection obligations and are not permitted to use your data for any other purpose.
We may use third-party identity verification and anti-money laundering screening services to assist with KYC processing. These providers receive your identity document data under strict data processing agreements and are prohibited from using it for purposes other than the verification service.
Game providers whose titles are hosted on 91pkr may receive a pseudonymous player identifier to manage your game session. Full personal data such as your name, CNIC, or contact details is not shared with game providers.
91pkr may disclose your personal data to regulatory authorities, gaming licence supervisory bodies, or law enforcement agencies where required by applicable law, a court order, or a lawful regulatory direction. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of substantially all of the Operator's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any change to the applicable privacy policy.
All third-party service providers used by 91pkr are required to enter into data processing agreements that restrict their use of your data to the specific service they are providing on 91pkr's behalf and that require them to maintain appropriate security measures.
91pkr uses cookies and similar tracking technologies on 91pkr.net to maintain session integrity, remember your preferences, detect suspicious activity, and understand how players navigate the platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from accessing your 91pkr account. Disabling other cookie categories will not affect your ability to play but may reduce the quality of certain platform features.
91pkr retains your personal data for as long as your account is active and for a period thereafter as required by our licence obligations and applicable law. The following retention periods apply as a general guide:
At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with 91pkr's internal data deletion procedures.
91pkr implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 91pkr will notify you without undue delay via the email address registered to your account, and will take immediate steps to contain and remediate the breach.
As a data subject whose personal data is processed by 91pkr, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the 91pkr support team via live chat or at the support email address provided in Section 14.
You have the right to request a copy of the personal data that 91pkr holds about you, along with information about how it is being processed. We will respond to access requests within thirty (30) days of receipt.
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For data used in KYC verification, correction requests may require submission of updated documentary evidence.
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. This right is subject to overriding legal obligations that require retention, such as AML regulations.
You may request that 91pkr restricts its processing of your personal data in certain circumstances, such as while a rectification request is being assessed or where you have objected to processing based on legitimate interests.
You have the right to object to processing carried out on the basis of 91pkr's legitimate interests. We will assess such objections and cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests. You also have an absolute right to object to processing for direct marketing purposes.
Where processing is carried out by automated means on the basis of contract or consent, you have the right to receive a structured, commonly used, machine-readable copy of your personal data for transfer to another data controller.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. You can withdraw marketing consent via your account settings or by contacting support.
As an internationally licensed gaming operator, 91pkr may process or store personal data in jurisdictions outside Pakistan, including the jurisdiction of our gaming licence authority and the locations of our third-party service providers. Where personal data is transferred internationally, 91pkr ensures that appropriate safeguards are in place, including:
By registering an account with 91pkr, you acknowledge that your personal data may be transferred, stored, and processed in jurisdictions outside Pakistan as described in this section.
The 91pkr platform is strictly restricted to individuals who are 21 years of age or older. 91pkr does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from an individual under this age threshold, we will immediately close the relevant account, delete all associated personal data, and report the matter as required by our licence obligations.
If you are a parent or guardian and believe that a minor under your care may have registered an account with 91pkr, please contact our support team immediately via live chat. We take underage access extremely seriously and will act promptly on any such report.
21+ only. If you share a device with individuals under 21, please ensure your 91pkr account is protected by a strong, unique password and that you log out fully after each session. Consider enabling device-level parental controls to prevent underage access.
91pkr reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via the email address associated with their account, or via a prominent notice within the 91pkr platform, at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 91pkr platform following publication of an updated Privacy Policy constitutes your acknowledgement of the amended policy. If you do not accept the amended policy, you must cease using the platform and request account closure as described in the Terms & Conditions.
The current version of this Privacy Policy is always accessible at 91pkr.net/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data protection concern, please contact 91pkr through the following channels:
Data rights requests will be acknowledged within 72 hours and responded to in full within thirty (30) calendar days. For complex requests, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it within the initial 30-day window.
If you are not satisfied with 91pkr's handling of your personal data or your data rights request, you have the right to escalate your complaint to the relevant supervisory authority under the terms of our international gaming licence, or to any data protection authority with jurisdiction over your matter.
Our commitment: 91pkr treats all data protection queries and complaints with the same seriousness as financial disputes. Every data rights request received is logged, tracked, and resolved by a dedicated member of our compliance team.
Deposit instantly via EasyPaisa or JazzCash, claim your welcome bonus, and enjoy cricket betting, live casino, and slots — all protected by the privacy standards described above.