At 91pkr, we believe gaming should always be fun, fair, and firmly within your control. Whether you're enjoying cricket betting in Karachi or spinning slots in Lahore, our responsible gaming framework is here to support every player — every single session.
91pkr is more than just Pakistan's most popular online gaming platform — it's a community built on trust, transparency, and care for every player. We know that for most of our players in Islamabad, Faisalabad, Lahore, and Karachi, gaming is a source of entertainment and excitement. And we want to keep it that way.
Responsible gaming at 91pkr means giving you the tools, the information, and the support you need to stay in control of your gaming habits. It means making sure your deposits via EasyPaisa and JazzCash reflect what you can genuinely afford. It means recognising that for a small number of players, gaming can shift from entertainment to a problem — and responding to that with empathy and real practical help.
Our responsible gaming programme is embedded into the 91pkr platform at every level — from the account registration process where we verify every player's age, right through to our trained support team who are available 24/7 to assist players who need a break. As an internationally licensed operator, our responsible gaming standards are regularly reviewed and independently audited to ensure they meet global best practices.
Licensed & Regulated: 91pkr operates under an international gaming licence. Responsible gaming compliance is a mandatory condition of that licence — not an optional extra. Full licence details are available on our About Us page.
Remember: Gaming should always be a form of entertainment — not a way to earn income or recover financial losses. If you are gaming to cope with stress, financial pressure, or personal difficulties, please reach out to our support team right away.
21+ Only — No Exceptions: Every 91pkr account undergoes mandatory age verification during registration. Accounts found to belong to individuals under 21 years of age are immediately closed and all associated funds are returned to the depositing payment method.
Six pillars that define how we approach responsible gaming — built into every part of the 91pkr platform.
Every new 91pkr account is subject to mandatory age verification. We cross-check CNIC and identity documents to confirm that every player is 21 or older before any real-money gaming is permitted. No exceptions — this is non-negotiable.
Set daily, weekly, or monthly deposit limits on your 91pkr account directly from your account settings. Limits take effect immediately and can only be lowered instantly — increases require a cooling-off period to prevent impulsive decisions.
91pkr lets you set session time reminders so that a notification appears after you have been playing for a set duration. Knowing how long you have been gaming is a simple but powerful tool for staying in control of your play.
Need a short break from gaming? Activate a cooling-off period of 24 hours, 48 hours, or up to 30 days from your account settings. During a cooling-off period, your account is suspended for real-money play — no exceptions and no early cancellation.
If you feel you need a longer break, 91pkr offers a full self-exclusion tool. Self-exclusion periods range from six months to five years — or permanently. Once activated by contacting our support team, self-exclusion cannot be reversed during the chosen period.
Our platform tracks your win/loss history in real time so you always have an accurate picture of your account performance. Regular reality check notifications remind you of your net gaming position — keeping decisions grounded in fact, not emotion.
Every responsible gaming tool at 91pkr is designed to be straightforward to use and to take effect quickly. We deliberately make it easier to restrict your gaming than to expand it — because protecting your wellbeing is more important than short-term platform revenue.
All tools are accessible directly from your 91pkr account settings panel. If you have difficulty finding or activating any tool, our 24/7 live chat support team can walk you through the process — usually in under two minutes.
All self-exclusion and cooling-off requests submitted via live chat are processed within one hour. Account restrictions are applied immediately upon processing — you will receive a confirmation to your registered email address.
Set a maximum PKR deposit amount per day, week, or month. Reduce your limit instantly via account settings. Limit increases take 7 days to activate, giving you time to reconsider before spending more.
Define the maximum amount in PKR you are comfortable losing over a given time period. Once your loss limit is reached, 91pkr will prevent further real-money play until the limit period resets or you adjust the limit (subject to the 7-day increase delay).
Set a cap on the total amount you are permitted to wager over a defined period. This covers all real-money bets placed across cricket betting, live casino, slots, and all other 91pkr game types.
Request a temporary account suspension ranging from 24 hours to 30 days. Ideal if you feel your gaming is becoming a habit rather than a leisure activity. The account is fully restored automatically at the end of the period.
A more serious step for players who recognise they need a long break. Self-exclusion is irreversible for the chosen period. Contact 91pkr support via live chat to activate. You may also request permanent account closure at any time.
If you have decided that a break is the right choice, activating self-exclusion on 91pkr is a straightforward process. Our support team is trained to handle these requests with care and without judgment — your wellbeing comes first, always.
Important: Once self-exclusion is active, any attempts to open a new 91pkr account during the exclusion period will be identified and closed. Please ensure you have withdrawn any available balance before requesting exclusion.
Visit 91pkr.net and log in using your registered mobile number and password. If you are having difficulty logging in, contact our 24/7 live chat support team for immediate assistance.
Before self-exclusion is applied, make sure to withdraw any available funds to your verified EasyPaisa or JazzCash account. Balances cannot be accessed once exclusion is active.
Open the live chat window and inform the support agent that you wish to activate self-exclusion. Tell them your preferred exclusion duration — 6 months, 1 year, 2 years, 5 years, or permanent closure.
The support agent will ask you to verify your identity with your registered mobile number and CNIC number to ensure the request is legitimate and to protect your account.
Your self-exclusion is processed and applied within one hour of your confirmed request. A confirmation is sent to your registered email address. The exclusion is immediate and binding for the full chosen period.
Problem gambling can affect anyone. Recognising the warning signs early is the first and most important step toward getting things back on track. If any of the following apply to you or someone you know, please reach out to 91pkr support or a professional helpline.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to speak with our support team or use one of our self-exclusion tools.
If you answered yes to 2 or more: Please contact our 24/7 support team via live chat right away. We are here to help — with no judgment and complete confidentiality.
Simple, practical habits that keep your gaming enjoyable and firmly within your control — every time you log in.
Decide how much you are comfortable spending before you log in — and treat it like any other entertainment expense. When that budget is used, log out and come back another day. Never chase what you've spent.
Activate the session timer in your account settings. It is easy to lose track of time when you are enjoying a PSL cricket match or a live casino session — a timer notification keeps you grounded and aware.
Approach every 91pkr session as you would any other leisure activity — for the enjoyment of it. Wins are a bonus, not an expectation. If you start gaming with the goal of making money, that is a signal to pause and reflect.
Step away from the screen regularly — especially during longer sessions. A 15-minute break every hour helps maintain clear thinking and prevents the kind of fatigue-driven decisions that lead to overspending.
Your 91pkr account is personal to you. Never share your login credentials with friends or family members — especially those under 21. Shared accounts make it impossible to maintain personal gaming limits effectively.
If gaming is causing you stress or financial difficulty, talk to a trusted family member or friend. Sharing the pressure you are feeling is often the first step toward making better decisions and seeking appropriate support.
If you or someone you know is struggling with problem gambling, professional support is available. Reaching out is a sign of strength — not weakness.
Our dedicated responsible gaming team is available 24/7 via live chat. Whether you need help activating a limit, requesting self-exclusion, or simply want to talk through your concerns, we are here every hour of every day — including weekends and public holidays in Pakistan.
As an internationally licensed operator, 91pkr recognises and supports globally established responsible gaming organisations. Our About Us page contains details of our licensing authority, which maintains a comprehensive responsible gaming resource library available to all players.
If you feel your gambling is out of control, speaking with a qualified counsellor is an important step. Samaritans Pakistan and various mental health support networks across Karachi, Lahore, and Islamabad offer confidential counselling services. Your local HBL or Meezan Bank branch may also be able to provide financial counselling support.
Responsible Gaming Email: You can reach our responsible gaming compliance team at any time by emailing [email protected] with the subject line "Responsible Gaming Request". All responsible gaming emails are treated as priority and responded to within two hours.
91pkr maintains a strict zero-tolerance policy toward underage gambling. Every single account registration on our platform requires age verification using valid Pakistani identity documentation. No player under the age of 21 is permitted to open an account or participate in any real-money gaming activity on 91pkr.
We actively encourage all adult players to take responsibility for ensuring that children and young people in their household do not have access to their 91pkr accounts. This includes keeping login credentials private, logging out after each session, and enabling device-level parental controls where applicable.
If you believe a minor has accessed or attempted to access 91pkr, please contact our support team immediately via live chat. We will investigate and take appropriate action, including permanent account closure, as quickly as possible.
All new 91pkr accounts are verified against CNIC records. No real-money play is permitted until age verification is successfully completed and the player is confirmed to be 21 or older.
Never share your 91pkr username, password, or linked EasyPaisa/JazzCash PIN with anyone — especially not with children or young people in your household. Your account is your responsibility.
We recommend enabling parental control settings on any device used to access 91pkr if children are present in your home. Most Android and iOS devices offer built-in parental controls that can restrict access to specific apps and websites.
Gaming at 91pkr should always be enjoyable. Use our responsible gaming tools, set your limits, and play within your means. When you are ready to play, log in to your account or explore everything 91pkr has to offer.